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Version Comparison
| Feature | LITE | PRO |
|---|---|---|
| Contract Term | N/A | Annual |
| Cost of Licence (Annual per user) | FREE | $45.00 |
| Compatibility with SugarCRM | Version 12x to 13.x (compatibility) | Version 12x to 13.x (compatibility) |
| Compatibility with Outlook | 2016, 2019 & 2021 (compatibility) | 2016, 2019 & 2021 (compatibility) |
| Custom module support | Yes | Yes |
| Create new SugarCRM records in Outlook | Yes | Yes |
| LDAP and advanced authentication methods supported | Yes | Yes |
| Find related records from search results | Yes | Yes |
| Automatically attach emails to SugarCRM cases based on subject | No | Yes |
| Two way record synchronisation (Tasks, Contacts, Meetings, Calls) | No | Yes |
| Opacus UK Technical Email Support (Mon-Fri 8.30am – 5.00pm) | No | Yes |
| Automatic archiving of sent and received emails | No | Yes |
| SugarCRM address book inside Outlook | No | Yes |
| Bulk archive multiple emails to one or more Sugar records at the same time | No | Yes |
