Latest News

SugarCRM 7.6.0.0 breaks the Thunderbird extension search

Posted on: 16/07/2015 at 08:15:15

The latest version of SugarCRM, 7.6.0.0, breaks the search_by_module API call used by the Thunderbird extension. Sugar have released a hotfix that addresses this issue, which will be fixed in version 7.6.1. For those affected, to request a HotFix for bug 73637, please file a case with the Sugar Support team. In the case, please provide them your current version and edition.

SugarCRM Outlook connector V3 (2013 support) RC is now available

Posted on: 20/10/2014 at 11:31:06

The RC of our latest (v3.0) SugarCRM connector for Outlook is now available. This version has been re-written from the ground up to use SugarCRM's REST web service which replaces the old SOAP interface. Some improvements to mention are.... - Support for Outlook 2010 and 2013 (2007 will be available soon) - Use of SugarCRM's faster REST API - Improved load times - Improved record synchronisation (Batch processing means large quantities of records are no longer an issue) - Improved manual archiving process - New contextual search sidebar for faster archiving - New UI - Fixes for various issues that have plagued version 2.0 users. Requirements.... - Outlook 2010/2013 - SugarCRM v6.2 or greater You can download and install the new connector by clicking the link below. http://goo.gl/lK78oD Release notes If you are having trouble installing the connector please make sure you first download and install the following two items from Microsoft. http://www.microsoft.com/en-us/download/details.aspx?id=44074 http://www.microsoft.com/en-gb/download/details.aspx?id=30653 You will need to contact support[at]opacus.co.uk to request a new activation key for this version. Please be aware that this is not the final release and bugs should be reported to our support address. (support[at]opacus.co.uk)

September 2011 SugarForge POTM is Opacus SugarCRM Thunderbird Extension

Posted on: 02/09/2011 at 08:33:21


For September 2011, the Sugar community has been loud and clear in their choice of the Opacus SugarCRM Thunderbird Extension as the September SugarForge Project of the Month. You can read in the interview with project lead Jonathan Cutting, and check out the other add-ons they provide for SugarCRM.

Congratulations to the whole team at Opacus!

Website redesign launched

Posted on: 01/09/2011 at 15:43:38

Here it is, the launch of our new website. We have tried to improve the ease of use and give it a cleaner look and feel.

We hope you like it and if you find any problems please let us know.

Opacus SugarCRM Outlook Plugin v2.1 Released

Posted on: 15/07/2011 at 08:13:14

You can now download version 2.1 by visiting the link below.

SugarForge

This version includes...
Built in custom module picker
Dropdown options are now loaded from SugarCRM’s custom language files
Ability to Create calls
Automatic sync based on a set interval
Right click context menu now loads on a separate thread to stop menu lag
Right click context menu now searches on the to/from/cc/bcc addresses based on the type of email inbound/outbound
Updates & Config backups are now stored in the users app data folder to fix permission errors
People using newer web servers with Expect 100 continue option set no longer receive connection errors
Automatic archiver runs In the background with a queue system and improved performance
Added option to include items marked for sync in SugarCRM (contacts)
Added option to include appointment attendees when syncing meetings
Improved UI layout/design and language translations
When creating Contacts/Opportunities etc the account name field will auto complete when typing
You can now search by account name when using the address book
Various sync issues resolved.
Improved error handling and logging
Improved UI feedback and usability

[Workaround] Outlook 2010 SP1 issue

Posted on: 07/07/2011 at 12:00:28

We beleive we have found a fix for the problem some users are having with Outlook 2010 SP1. This fix will be included in the next release (today/tommoro) but here is a workaround guide.

1. Close Outlook
2. Open the Registry Editor (type regedit into the run promp)
3. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\Opacus.OutlookAddIn
4. Edit the "Manifest" property and add "file:///" to the begining of the value so it should read something like "file:///C:\Program Files (x86)\Opacus Solutions\Opacus SugarCRM Plugin\Opacus SugarCRM AddIn.vsto|vstolocal"
5.Press ok and close regedit.
6. Open outlook and attempt to connect.

Please let us know if this helps you.

Opacus SugarCRM Outlook Plugin v 2.1 RC available for download

Posted on: 22/06/2011 at 11:50:05

We are pleased to announce that an RC version of 2.1 is now available for download. Please be aware that this is not the final stable release and we urge everybody to provide as much feedback as possible in order to get any minor glitches resolved. You can find the download at the link below... http://www.sugarforge.org/frs/?group_id=892

Thunderbirds are Pro!

Posted on: 30/05/2011 at 10:47:02

Opacus are pleased to announce the availability of the SugarCRM Thunderbird Extension Professional. The add-on, built on the same solid foundation as the popular Standard edition, is currently awaiting review from Mozilla but is available for download from its page on the Mozilla site. For more details of how to download, trial and buy, please visit the Thunderbird extensions page. Thanks!

SugarCRM Activities Sync now available for purchase

Posted on: 24/02/2011 at 13:55:10

The Opacus activities sync will use your native calendar on your chosen device to synchronise calls, meetings and tasks. If using a mobile device the Opacus activities sync will show the contact numbers from your calendar call/meeting, so that you can make the call without having to access your SugarCRM system.

How to purchase To download this product you must have an Opacus SugarCRM Activities Sync subscription which carries an annual fee of USD $99.00 per SugarCRM system/Installation. (Unlimited users)

Each subscription entitles you to download the SugarCRM Activities Sync module for a single SugarCRM instance plus full support and any updates released by Opacus Limited.
For more information see the SAS homepage

SugarCRM Activities Sync demo now available

Posted on: 07/02/2011 at 16:01:06

Please visit the link below to access a demo of the SugarCRM Activities Sync product.

http://www.opacus.co.uk/sugarcrm-activities-sync